Support

Technical Support & Device Information

Device Specifications

  • Operating System: Android 11
  • GPS based play (not available where movie hall running).
  • DRM Protection: Widevine L1 Certified
  • Video Quality: HD 1080p and above
  • Connectivity: HDMI plug & play

Setup Instructions

Plug the Kissa Shuru Talkies STICK into your TV's HDMI port, power it via USB Type-C, and follow simple on-screen prompts to start enjoying films. Your TV is old CRT then use our Converter to connect with Audio / Video cable to TV.

Troubleshooting

  • If you experience streaming issues, ensure your power supply is stable.
  • For device not recognized, try reconnecting the Kissa Shuru Talkies STICK or try a different HDMI port.
  • Contact support for replacement if device malfunctions under warranty.
KST Device
  1. How do I get my earnings?

    Earnings are tracked and paid out regularly via bank transfers or other agreed payment modes.

  2. How do I get technical support for my dongles?

    Reach out to our support team via email or call the helpline available on your partner dashboard for installation, troubleshooting, or maintenance.

  3. How is my earnings payout processed?

    Earnings are calculated based on plays and credited through bank transfers monthly. For queries, contact the finance support team.

  4. What if I lose my device or it malfunctions?

    Notify us immediately; we offer device replacement or repair services based on terms.

  5. Loan and finance help

    If you have questions on deposit loans through our financial partners like Bajaj Finserv, our loan coordinator can assist you.

  6. Training and onboarding materials

    Access videos, guides, and FAQs through your partner portal anytime.

For further assistance, please contact:

  • Email: support@kissashurutalkies.com
  • Working Hours: Monday to Saturday, 9 AM to 6 PM IST

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